joliroMail
- What it does
- A private @joliro.org email address, completely separate from any account an abuser may know about.
- Why it matters
- It cannot be reached through account recovery on Google, Microsoft or any other service.
About joliro
Digital safety tools, built with the people who need them.
joliro is a private, secure set of tools for people experiencing technology facilitated abuse (TFA), and for the caseworkers who support them. It was built by the Digital Safeguard Centre, in close collaboration with victim survivors and frontline practitioners.
- phones and accounts audited by the Digital Safeguard Centre
- 14,000+phones and accounts audited by the Digital Safeguard Centre
- frontline domestic and family violence agencies supported across three countries
- 165frontline domestic and family violence agencies supported across three countries
- languages supported
- 27languages supported
- private tools in one account
- 8private tools in one account
Why we built it
Everyday technology was not designed for someone who is being watched.
Most people trust their email, cloud storage and calendar without a second thought. For someone experiencing abuse, those same tools can become the way in. A partner who knows a password, holds a phone, or can answer a recovery question may be able to reach almost everything.
Frontline practice taught us that safety plans often come undone through ordinary technology rather than sophisticated hacking. These are not isolated failures. They are the predictable result of tools built for convenience being used in situations they were never designed for.
joliro was built to close those gaps. Everything sits inside one joliro account, kept separate from the email, cloud and calendar accounts an abuser is likely to know about.
The platform
Eight tools, one private account.
Each tool does one job. Together they cover what people most often need: a safe way to communicate, somewhere private to keep evidence, a guided way to check devices and accounts, and a route to the right support.
joliroDrive
- What it does
- Encrypted storage for documents, screenshots and evidence.
- Why it matters
- Files stay private even if someone else can reach the device or your other accounts. Protect mode keeps a tamper evident copy for later.
joliroKeys
Coming soon- What it does
- A password manager for storing logins away from any shared browser or account.
- Why it matters
- Passwords no longer live where another person can find them.
joliroRisk
- What it does
- A structured assessment tool for domestic and family violence professionals to evaluate technology facilitated abuse risk.
- Why it matters
- Built on a framework developed across more than 550 real world audits, it helps identify the right support pathway.
joliroDetect
- What it does
- A guided, trauma informed digital safety audit that works through devices, accounts, apps and cloud services step by step.
- Why it matters
- It is designed to run without alerting anyone who may be monitoring the device, and it can produce a report for police or a support worker.
joliroDiary
- What it does
- A secure evidence diary for recording incidents, communications and screenshots in order.
- Why it matters
- Every entry is timestamped automatically, building a record that can support legal proceedings.
joliroAssist
- What it does
- Private reminders for court dates, appointments and deadlines, delivered by email, and by SMS where configured.
- Why it matters
- It is kept separate from any calendar an abuser may be able to see.
joliroStatus
- What it does
- Live operational status for every joliro service.
- Why it matters
- You can see at a glance whether every service is running normally.
How we protect you
Clear limits on what we keep, and what we can see.
No data collected by joliro is sold, or used to identify you personally. The full detail is in our Privacy Notice.
Encryption you control
joliroDiary and joliroDrive use user controlled encryption. The Digital Safeguard Centre cannot decrypt your files or diary entries, even internally.
Kept for 30 days, then deleted
joliroDetect and joliroRisk sessions are held for 30 days in secure systems hosted in Australia, for AI oversight only, then permanently deleted. Access is limited to three senior technology abuse specialists.
AI with clear limits
joliro complies with the EU AI Act (Regulation 2024/1689), applied globally, and is aligned to ISO 42001:2023 for AI management. AI findings are advisory only, never a determination.
Independently reviewed
ChainFS, the patent pending technology behind joliroDiary and joliroDrive, has been independently reviewed by the University of Canberra. Every tool has a code security review that is updated whenever the system changes.
The Digital Safeguard Centre
Built by practitioners, for practice.
The Digital Safeguard Centre is the specialist technology and research backbone for the domestic and family violence sector. Headquartered in Australia and working globally, its team has audited more than 14,000 phones and accounts and supports 165 frontline domestic and family violence agencies across three countries. joliro is the product of that practice: frontline casework, combined with research into the tools and methods perpetrators use.
That research continues. The Centre sponsors an industry PhD researcher studying technology facilitated abuse, as one of 78 organisations awarded an Industry PhD grant by the Australian Government. Victim survivors and caseworkers helped design these tools, and the platform is updated continuously as perpetrator techniques evolve.
joliro sits alongside frontline support, not in place of it. It is not a crisis service. If you are in immediate danger, call 000 or your local emergency number.
For agencies
Some domestic and family violence services fund joliro access for the people they support. If your organisation would like to do the same, the Digital Safeguard Centre can talk through the options with you.
Start with what you need today.
joliroMail, joliroRisk and joliroStatus are free. Essentials adds joliroDetect and joliroDiary. Complete adds joliroDrive and joliroAssist.